Terms of service

Terms of Service

Last Updated: September 18, 2026

Welcome to Bostrel. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these Terms of Service.

1. About Bostrel

Bostrel is an online store offering pet products and accessories to customers.

Contact Information:
Email: saiyedislam52@gmail.com
Phone: +1 775-980-2006
Address: 411 Mosswood Blvd, Indialantic, FL 32903, United States

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

Violate any applicable laws or regulations.
Interfere with the operation or security of our website.
Attempt to gain unauthorized access to our systems or accounts.
Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website if these Terms are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors, appearance, or other product details may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Pricing and Payment

All product prices are displayed on the website at the time of purchase.

Prices and promotions may change without prior notice.

You agree to provide accurate and complete payment and billing information when placing an order. Orders are subject to successful payment authorization.

5. Orders

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect information.

If we cancel an order after payment has been received, any applicable payment will be refunded to the original payment method.

6. Shipping

We offer Free Shipping on eligible orders.

Our standard shipping schedule is:

Handling time: 1–2 business days
Transit time: 5–7 business days
Shipping cost: $0 / Free

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, holidays, or other unforeseen events.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the requirements of our Return and Refund Policy.

For complete information about return eligibility, refunds, damaged items, and return procedures, please review our Return and Refund Policy.

8. Intellectual Property

All content on the Bostrel website, including text, images, graphics, logos, product information, and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our website content without appropriate authorization.

9. Third-Party Services

Our website may use third-party services or payment providers to support functions such as payment processing, shipping, analytics, or other store features.

Your use of third-party services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Bostrel will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our store, services, or applicable requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

12. Governing Law

These Terms of Service are governed by the applicable laws of the United States and the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.